Mosaic Multicultural Connections
Phone
02 49693399
Areas:
Newcastle, Lake Macquarie, Central Coast, Tamworth, Armidale, and surrounding regions
What we do:
Mosaic Multicultural Connections provides culturally responsive services that support individuals and families from migrant and refugee backgrounds to feel safe, connected, and able to thrive in their local communities.
We deliver early intervention family support, aged care services, and settlement programs for newly arrived individuals and families.
We provide:
Support for culturally and linguistically diverse (CALD) communities
Support for refugee and migrant communities
Casework and referral support
Domestic and family violence support (early intervention and referral pathways)
Family support services
Parenting programs
Aged care services (CHSP, SaH, ACVVS, SSD)
Referral pathways:
Self-referral
Referral from legal services
Referral from social and/or community services
Referral from NSW Government agencies (e.g., DCJ, Department of Education)
Referral from Community Mental Health
Referral from DCJ-funded programs
Referrals from partner organisations
Cost
Almost all of our services are free.
For aged care services, client fees are determined in line with Commonwealth program requirements and depend on each person’s level of funding and eligibility.
Inclusion and cultural safety for First Nations clients:
Mosaic Multicultural Connections is committed to culturally safe, respectful, and inclusive practice for First Nations peoples. Our staff continually engage in learning to strengthen our cultural capability and ensure our services honour the knowledge, culture, and experiences of Aboriginal and Torres Strait Islander communities.
Inclusion for CALD clients:
Mosaic is a leading provider of culturally safe and inclusive services for people from CALD backgrounds. Our team speaks more than 30 languages and reflects the diversity of the communities we support. We work alongside individuals and families to ensure they feel respected, understood, and empowered.
Inclusion for clients of diverse sexualities and genders:
Mosaic welcomes and supports people of all sexualities and genders. We continue to strengthen our inclusive practices to ensure that all clients feel safe, respected, and supported when accessing our services.
Accessibility
Our services are mobility-accessible
Our facilities include accessible bathrooms
Clients may bring a support worker
Clients may bring a support person of any gender